Ask
Reply
Solution
27-05-2017 12:52 PM
Post Title: 'First half of post code - Area' e.g. ST1 – Stoke-on-Trent EX37 - Burrington
1) Does the issue happen in just one location? If so, how far do you have to travel to regain service? 100m
2) What is the full postcode (e.g. ST1 1AA) of where the issue occurs? If you don't want this showing on the Community, add it to your profile here. EX37 9JG
3) Does the issue occur if you try your SIM card in a different phone? Yes
4) What errors are seen or heard when the issue occurs? No signal
5) Does this happen on 2G, 3G, 4G or all? All
6) When did you first notice this issue? 10 years ago
7) Is the issue permanent or intermittent? If intermittent, are there certain times of the day when it occurs? Permanent
27-05-2017 04:29 PM - edited 27-05-2017 04:32 PM
@ja125 - I’ve checked the coverage in your area and this is showing outdoors only 2G.
There aren’t any current plans showing for changes in the area, however it’s worth checking back on our UK coverage checker, for any updates in the future.
As this is due to general coverage and not a fault, you could buy a Sure Signal to use at home as this would provide you with 3G.
27-05-2017 05:43 PM
Can't even get 2G outdoors! Why should I have to pay extra to get a signal?