Galaxy Note 7 Pre-Order issues

[GrumGrum]

Hi all 

First post here! trying to find out more about my Note 7 Pre-order as ive not heard anything since the initial order.

Has anyone had confirmation they will be getting it on the 30/8?

Tried chat and 191 both saying different things as is in store. Also the tracking is not working yet because it is a pre-order.

I know there are some supply issues but I will need to amend delivery address if im not getting it on the tuesday and obviously dont have much time to change anything.

any help would be appricated.

[neilp2]

i stoll have my phone. i would love to return it but nobody will contact me.

tom - if you read this please help, i'm not filling in another form only to be given a reference number. i already have 2 and nothing has happened with these.

[Rahim]

@Frankysnr Sorry to hear about your experience. 

I've sent you a private message with details on how to get in touch.

@neilp2 I can see that we've received your latest email. The team will be in touch as soon as they can to help.