main_icn_My_Vodafone main_icn_Search main_icn_Chevron_right main_icn_Chevron_down main_icn_Close main_icn_Menu social-facebook social-google-plus social-linkedin social-twitter social-youtube main_icn_Community_or_Foundation main_icn_Location main_icn_Network_signal

This is a locked archive and content on this page may no longer be up to date. These posts and threads have been archived for reference only.

Archive

How to unlock iPhone

SOLVED
View solved solution
millylollo
3: Seeker

Hi, I've bought Iphone 5s in England and now I'm in Italy. I haven't a vodafone uk sim to pay unlock. How should I do?

View more options
1 ACCEPTED SOLUTION

Accepted Solutions
AnnS
17: Community Champion

@millylollo

 

You are going to need to go back to the seller about this.  Hopefully, the seller is the original and first owner  or you have no hope of ever getting the phone officially unlocked.

 

The phone will need to be unlocked against the original owners Vodafone account.

 

Send the seller the link in the post above.  It has the form which needs to be completed by the original owner.

View solution in original position

View more options
5 REPLIES 5
BandOfBrothers
17: Community Champion
Hi


Where did you buy the iPhone from ?

Was it from Vodaphone on Contract or Payg or was it from an  store or an auction site or HighStreet store that sells used phones ?

Have you tried another Networks sim in it ?

Unlocking info from Vodaphone is https://forum.vodafone.co.uk/t5/Unlocking-NUC/Unlocking-your-phone-FAQs-NUC/td-p/1754114 & https://www.vodafone.co.uk/vodafone-uk/forms/unlock-code-request/

Current Phone > Samsung Note 20 Ultra 5G - SM9860 Snapdragon.

Samsung One Ui 3.1  / Android 11.

View more options
millylollo
3: Seeker
I bought the iPhone on eBay, I checked and the iPhone is not in a blacklist. I don't know where It was bought and yes, I tried to use my italian Vodafone Sim in it but everytime I tried I got this message: the iPhone is locked by Vodafone, you need to unlock it! Given I don't have any uk Vodafone sim how can I pay to unlock the iPhone?
View more options
AnnS
17: Community Champion

@millylollo

 

You are going to need to go back to the seller about this.  Hopefully, the seller is the original and first owner  or you have no hope of ever getting the phone officially unlocked.

 

The phone will need to be unlocked against the original owners Vodafone account.

 

Send the seller the link in the post above.  It has the form which needs to be completed by the original owner.

View solution in original position

View more options
millylollo
3: Seeker

The phone was bought at the Vodafone store of the Westfield centre in Derby, I attached the receipt. But I'm unable to contact the first owner

View more options

Attachments

Gemma
16: Advanced member

Hi @millylollo

 

We can only unlock the phone, if the original owner requests this.

 

Thanks,

 

Gemma

View more options