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I have a new phone

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1: Seeker

I have bought a new phone in Australia, it is locked to vodafone AU. Can I just change my sim for my vodafone UK sim ? Or do I need it unlocked ? Thanks.

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17: Community Champion

Hi @glenhandley

 

@AnnS is right, a Vodafone UK SIM won't work in your phone.

Vodafone AU have a handy unlock form on their website you can try though https://vodafone.com.au/unlock

If you have any issues with the unlock you'll need to get in touch with them via this page http://www.vodafone.com.au/help/contactus

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17: Community Champion

@glenhandley

 

You are going to need to ask Vodafone Australia about this.  Vodafone can only unlock phones which are locked to Vodafone UK.

 

The phone is locked, a new SIM on Vodafone UK won't solve the problem.

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17: Community Champion

Hi @glenhandley

 

@AnnS is right, a Vodafone UK SIM won't work in your phone.

Vodafone AU have a handy unlock form on their website you can try though https://vodafone.com.au/unlock

If you have any issues with the unlock you'll need to get in touch with them via this page http://www.vodafone.com.au/help/contactus

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