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Solution

ICAP protocol error

JayJay007
2: Seeker
2: Seeker

Only joined Vodafone broadband yesterday and immediatelly started getting constant error whenever I am trying to view images on imgur.com. I turned my content restrictions off, I even contacted support who reapplied it, however I still keep getting this, I can by pass it by keep hitting refresh and eventually it goes to site, but that is very annoying to say the least. This is something to do with Vodafones ICAP (look at the bottom - iwffilter.broadband.vodafone.co.uk (squid) ) not allowing a very popular image sharing site to display. Can anyone please advise what to do? I am using Chrome.

 

Also I had to add imgur to exception in Chrome as the vodafone was not approving of its certificate (this was not the case on Monday when I was still using BT)

 

Here is what I get:

 

ERROR The requested URL could not be retrieved

The following error was encountered while trying to retrieve the URL: http://imgur.com/azhlWrS

ICAP protocol error.

The system returned: [No Error]

This means that some aspect of the ICAP communication failed.

Some possible problems are:

  • The ICAP server is not reachable.

  • An Illegal response was received from the ICAP server.


Generated Wed, 12 Oct 2016 18:37:15 GMT by iwffilter.broadband.vodafone.co.uk (squid)

2 REPLIES 2

davyo
4: Newbie
Welcome to the ##~## network in the UK,You will be even more sick after you try and speak to the patronizing idiots.

Rahim
Moderator (Retired)
Moderator (Retired)

@JayJay007 Please get in touch with our Broadband team directly on 08080 034 515 or via Live Chat for help with this.