Hi,
I'm posting this in case it helps someone. I have a possible solution which isn't mentioned in most of the online advice I found, and I looked extensively.
Summary:
Switch your phone to 2G, turn off and on, then make a test call and see if it works. After days wrestling with this problem, this enabled me to receive calls.
Extended Version:
Up until earlier in the week I had no problems with my Iphone 6 Plus. Then suddenly, I started getting emails from clients saying my phone was going straight to voicemail. I checked it by calling from different lines and sure enough, straight to voicemail, not ringing at all. I could still make calls, and send and receive text messages, and emails. Just not receive calls.
I googled for help. Various solutions suggested were:
- Ensuring the do not disturb setting wasn't on (it wasn't)
- Switching on and off flight mode
- Various types of switching on and off
- Factory reset
- Switching off all call forwarding (there wasn't any on to begin with)
- Upgrading the phone software (I had resisted doing this as had heard it caused problems, but went ahead now in the hope it would fix this problem. It didn't)
- Calling Vodafone customer services. They disabled my voicemail (before telling me it would be down for 24 hours and I would have no way at all to receive calls in that time as incoming calls would now have nowhere at all to divert to) and told me to retest when it came available again. Thanks guys.
- Putting my sim card into my partner's phone and seeing if it worked then. It didn't.
None of this made any difference to the problem.
Then I found a piece of advice online which said try the 2G network. I did, and suddenly I was receiving calls again. Switched back to 3G network. No calls received.
I live in a rural area and 3G coverage is actually better where we are than 2G. Because of intermittent signal dropoff I purchased a SureSignal V3 in November, and it works brilliantly to really boost the 3G signal, I get full bars with the Sure Signal on, as opposed to 1-2 bars with dropping signal without it. We're running BT Infinity via BT Openreach Echolife Modem connecting to Apple Airport Extreme Router which has the Sure Signal plugged into it. We need the Apple Router because it boosts the wifi signal throughout the house. Up until a few days ago all of this was running perfectly fine. I don't know what changed, but something has, and it stopped working.
So now I can receive calls on the 2G network. But not 3G network.
I hope this posting may be of help to anyone experiencing similar problems, and interested in any feedback if anyone knows another way to fix this.
Cheers
