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Just signed up - a couple questions

Sgt_Bilko
4: Newbie

I signed up for 76mbps broadband a couple days ago, but it doesn't go live until near the end of February. I don't use the phone much, but added the anytime calls for £8 a month because it looked like the call charges per minute were exortionate without that, however I struggled to find clear information and wondered if 19p per minute might be from mobile, rather than landlines. Does the anytime phone package cover all standard landlines and mobiles or just vodafone mobiles? 

 

I've been with a small ISP for the last year and generally struggled to see much more than 50mbps, which is a lot slower than I had with BT. After telling the old ISP that I plan to leave I'm suddenly seeing 70+mbps downloads over wifi like I had with BT... On the broadband side, is there any throttling with Vodafone?

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BandOfBrothers
17: Community Champion
17: Community Champion

Hi @Sgt_Bilko

 

These may help but if not then the dedicated Broadband Team who's number is in contact-us will be able to help clarify. 

 

Terms-and-conditions/consumer/New-call-charges-on-Vodafone-Broadband-and-Home-Phone-from-1-July-2016...

 

Vodafone broadband/homephone-features.

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.

 

 

Thank you for clarifying that. It looks like I was right and that cost per minute without the addon package would work out very expensive if you made more than a few short calls. It's 19p for the connection and then 11.5p per minute for landlines, whereas I am currently paying 2p per minute with no connection charge.