Merge calls/ conference calls

[Hannahdabreu]

I want to use the merge call On my iPhone 5s When I have two calls going and one on hold I tap merge calls and nothing happens. Really annoying. I pay £42 a month for unlimited use so why is this not working?

[Hannahdabreu]

I want to use the merge call On my iPhone 5s When I have two calls going and one on hold I tap merge calls and nothing happens. Really annoying. I pay £42 a month for unlimited use so why is this not working?

[Hannahdabreu]

.

[drey_p]

Hi there

There is no need to create three threads across different boards about the same topic.  I have merged the postings together to prevent duplication of information.  

It sounds like conference calling is not active on your account so you will need to call 191 and ask them to activate it for you.  You will already know this as you have copied and pasted a message from someone else and the same answer was given in that thread!