Mobile Broadband - How do I get through to a person?

[darrenhowe1984]

Does anyone know how i get through to an actual person not the automated service!!!!! when calling 191...its so annoying!!! Vodafone give an option to speak to an advisor!!

[Retired-MattyD1]

Hi darrenhowe1984

Thanks for new post.

I'm sorry to see that you've had problems trying to speak with an advisor.

The option that you'd need to pick would really depend on why you were calling.

Some option's would put you through to an advisor to help you with a bill (191 > option 1 >option 4), while another would put you through to someone to help with upgrades (191 > option 3 > option 1)

I trust this helps you out.

Please let me know if you need anything else.

Many Thanks

MattyD

eForum team