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Tried the app again today and as if by magic it worked. No idea what the problem was but at gthe moment it seems to have resolved itself.
@andrewd71 Very glad it is now working, and without any of the heroics I was suggesting!
But it is all a bit mysterious, especially the SMS quoted by @melonman above "Good news - we've now fixed the issue that was preventing Android N (Nougat) users from accessing the My Vodafone app. There's no need to reinstall the app, simply open it to access your account. We're sorry for any inconvenience caused." Taking that with the time delay you experienced with the app getting going on your Nexus 5x, I can't picture what the process can be.
However, it does look as though "give it a day or two" may be the correct answer for Forum members running into this in future!