My suresignal blew up

[Alanshort99]

My Sure Signal serial number 40133658852 has blown up. I've opened it and I can see all the capacitors and burnt out reading this forum I see there is a big design problem with some of them. Lucky I didn't catch fire.  Vodafone please can you send me a free replacement as your chief executive has promised everyone

[BandOfBrothers]

Hi,

Please post also in https://forum.vodafone.co.uk/t5/Vodafone-Sure-Signal/Suresignal-V3-Overheated-Blew-Up-Exploded-Hot-B...

Also Customer Service via 191 will look after you too. 

Some Sure Signal v3 have had issues yes. 

[gsmsecure]

Hi

Please ensure that you report this to Trading Standards and the BBC Watchdog programme via details below.

Can you take and post pictures of the damage caused internally.

[Tash]

@Alanshort99 So we can help, I've sent you a private message with our team's contact details.

[gsmsecure]

Please report this failure to Trading Standards.

In case you've not seen it:

https://forum.vodafone.co.uk/t5/Vodafone-Sure-Signal/Suresignal-V3-Overheated-Blew-Up-Exploded-Hot-B...