New Sim Card as Owner on Sure Signal

[sparky17]

I had a new Sim card two days ago. My phone won't pick up on my Vodafone Sure Signal V3.

Two weeks ago I had the same issue when I changed the Sim Card for my Wifes new phone, I de-registered the phone, left it 24 hrs then re-registered it again as this is what I had seen on these forums and that sorted it. No problem.

I can't do this with my phone as I am the "Owner" of the SS3.

Can something be done at Vodafone's end to register my new sim with my SS3?

[sparky17]

Sorry.

Hopefully sorted via online Chat.

[Nabs]

@sparky17 the Sure Signal will usually update itself within a day or two however if you rely on it that's clearly not ideal! Vodafone can force the Sure Signal to update manually, Live Chat should be able to sort it or the eForum team can look into it for you. 

[Tash]

@sparky17 Thanks for updating us. If you do need any further assistance in the future, please don't hesitate to get back in touch and we'll be happy to help :smileyhappy: