No internet on iphone6 (no 3G or 4G)

[Shen30]

I have had this phone line since November 2014 and my internet is nonexistent I have it the 4G signal for 0.5 of sec sometimes when I'm travelling around the uk so I can only rely on wifi

I have called everyday with them saying it will be sorted and still nothing!!!

I have tried so many troubleshooting methods and nothing!!!

I have had to use my daughters phone whilst out because I can't use mine and her line is a joint contract so I'm not sure why her phone is working and mines not

Every other SIM card works on my iPhone other then mine which shows its something to do with my number

Anyone else having this issue??
I'm so annoyed and I'm beginning to regret moving from EE to vodafone BIGTIME!!!

[BandOfBrothers]

Hi,

It seems you have broached many of the generic self help techniques.

Which ones have you tried ?

Plz try ure Sim in another phone as a process of elimination 2 rule out the phone or sim that may be at fault.

You may want to try a sim swap which moves your mobile number and tariff from your nano sim to a new one to see if that helps. Any Vodaphone shop can help and more info here http://www.vodafone.co.uk/discover-vodafone/all-customer-benefits/sim-swap/

Speak to Vodaphone customer services just to check your account.

[bass]

Hey,

I'm in the same boat. The signal was much better on EE. Also you can't put a cap on data allowance. I wish I never moved from EE