Problems de registering Sure Signal

[jezasfour]

Hi. I called last week to de register my two sure signal devices. Guy asked for serial numbers etc and advised it will be actioned in a matter of hours. 4 days later and the new owner of it cant resgister it as Voda say it hasnt been un registered. I called again and got no help. Please tell me what I need to do or who I need to call.

[Ben_H]

Hi jezasfour,

Thanks for the heads up! It doesn't usually take more than 24 hours so let my team check they've been de-registered for you.

We'll need access to your current or previous account details to confirm you were the original owner of the devices. 

I've sent instructions on how to reach my team here. 

It's worth pointing out that if the Sure Signals weren't used for more than 6 months then they would have been retired and you'll be unable to use them again as per the guide supplied.

Cheers, Ben