Proof Of Usage

[lewibaygo]

Hi I just got of the phone with my phone insurance company and they need a proof of usage to show that i acutlly own my my phone and process my claim i didn't buy it from vodaphone  

i talked with cuntomer services and they were unable to do instead they gave me a consumer email and i havnt had a reply i t need to sort this as asap

help from a tech team would be much appriated 

i have the IMIE no : just need to prove it was tied to my contract 

best 

lewis 

[TichaSilva]

hy how i get a prove of usage to send to my insurance company?

[Retired-Matt_B]

Hi @TichaSilva,

So that we can look into this further, take a look here for how to get in touch. This is a link to your PM folder, where you'll see further instructions.

For other customers facing the same issue, please try speaking with our Live help team first here.

Thanks,

Matt B

[tomontoast]

I need a proof of seage for my insurance claim as my receipt has wrong imei number have [Removed as per House rules]. but no reply yet. can you help me , please email to me if you can. many thanks 

tom

[hrym]

Talk to Live Chat (Contact Us at the bottom of the page).   There's no direct email address.