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31-10-2016 07:10 PM - edited 31-10-2016 07:11 PM
I recently had my phone stolen along with the sim inside but I'm currently phoneless now. I'm wondering how i can get a new sim as the sim inside that phone is unusable along with the phone itself. Can anyone help, I cant find how to get one anywhere as I'm on a contact and would like to use an old phone for the time being.
31-10-2016 07:14 PM - edited 31-10-2016 07:16 PM
Hi,
Live Chat can send you one. The link is in my signature below.
It will need activating when you recieve it and any account bars lifted that will have been placed on it when you reported it lost.
Or pop into a Vodafone Highstreet Store where they can sim swap for you onto a new replacement SIM card. Again any account bars will need to be lifted.
Current Phone >
Samsung Galaxy s²³ Ultra 512gb Phantom Black.
31-10-2016 07:15 PM
The live chat says all the advisors are busy though
31-10-2016 07:17 PM
Leave the Chat Window open and an adviser should come online when available. Use a computer.
The quickest way tho is via a Vodafone Highstreet Store.
Current Phone >
Samsung Galaxy s²³ Ultra 512gb Phantom Black.
31-10-2016 08:04 PM
01-11-2016 12:01 AM
I needed a replacement SIM at the weekend. As above I popped into a store. Had a new SIM within 5 minutes and it was activated and being used within 30.