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06-10-2015 10:02 AM
Hi
Perhaps these may help.
http://vodaemea.pcmqa.mcafeemobilesecurity.com/Resources/vodaemea/blank.html
Tip:
"Pop your SIM card into another handset and then request that your PIN get sent to your number. Once you have that, enter that into the phone that Vodafone Protect has locked and it should work.
Now, if that doesn't work, you may have to perform a factory reset on the device. "
Credit to @Drey_p
If you do perform a Hard Reset please be sure to make a back up if you can as this process deletes saved data.
Current Phone >
Samsung Galaxy s²⁴ Ultra 512gb.