Ask
Reply
Solution
15-09-2017 07:44 AM
I have had my samsung note 8 on pre order and just looking at the website to claim my free dex it is asking for the following
"you have a copy of your proof of purchase invoice/receipt or delivery confirmation which you are able to upload."
I only have my e-mails Your vodafone order , Your vodafone pre-order , your vodafone parcel. but none of these says it is for a note 8 i know they is a bit of paper in the bag when it comes which i think does say it is for a note 8 but which one do i need to up load
15-09-2017 03:33 PM
@bazjohn11 Great choice!
You can find your Proof of Purchase here.
19-09-2017 01:11 PM
Just to let you know I filled in the form and Vodafone have e-mailed me a PDF file a few days later. You have to ignore all the blurb about insurance claims ofc
19-09-2017 01:26 PM
Hi buddy I just sent a copy of my invoice that shows the phone you received and it should also say what your offer is as long as you let them see all captured in a image then you should get a confirmation email you may have to wait 30 before your order can be processed though
I think this is for people who decide they don't want the device and end up with a dex for absolutely nothing
But you should still get a tracking number that shows your order status and when it gets nearer the time of dispatch you can then get delivery time within an a hour although mine was bang on time