Thanks again! The details are -
The issue you’re experiencing: Sure Signal not syncing
What light sequence you're seeing: Solid Red Power light, constantly flashing 'connecting light'
Your speed test results from here. - 32.85 mbps Download, 9.40 mbps Upload
Your external IP address from here. - 2a02:c7f:1e01:ce00:81f8:4387:2e28:6a9b
Your Sure Signal serial number: 42170390696
The results of a traceroute. -
traceroute to 212.183.133.177 (212.183.133.177), 64 hops max, 52 byte packets
1 skyrouter (192.168.0.1) 3.707 ms 2.286 ms 2.202 ms
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3 be391.pr2.thlon.isp.sky.com (89.200.132.110) 69.301 ms 12.183 ms 12.466 ms
4 lag-102.ear1.london1.level3.net (212.113.9.141) 22.339 ms 11.008 ms 10.760 ms
5 vodafone-level3-200g.london1.level3.net (4.68.72.94) 10.738 ms 12.467 ms 11.058 ms
6 ae9-xcr1.lnt.cw.net (195.2.24.161) 10.339 ms 9.931 ms
ae0-xcr1.lsh.cw.net (195.2.24.110) 10.178 ms
7 ae22-xcr1.lns.cw.net (195.2.30.61) 10.022 ms
ae36-xcr1.lns.cw.net (195.2.25.170) 52.352 ms
ae22-xcr1.lns.cw.net (195.2.30.61) 10.928 ms
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.png "Moderator (Retired)"){kind=icon}
