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25-09-2017 09:29 AM
My Sure Signal v3 has today failed, no power LEDs, nothing. Its been working fine for a while, but no more.
Is the an RMA or replacement process, its not a very old SS.
Thank you
25-09-2017 09:50 AM
Hi @jjw555
Please Note : If the Sure Signal displays ANY signs of internal failure / no lights then unplug it straightaway and contact Vodafone Customer Services.
SS come with a 24 Month Manufacturing Warranty.
Call 191 or use Live Chat and request a replacement. They are aware some v3 SS have developed issues.
Also post in this long running thread > Suresignal-V3-Overheated-Blew-Up-Exploded-Hot-Burnt-out-amp-Dead.
Current Phone >
Samsung Galaxy s²⁴ Ultra 512gb.
27-09-2017 11:23 AM
@jjw555 I've sent you a private message with details to contact our team directly - we'll then be in touch to help as soon as possible.