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Sure signal problems with by home hub 5

Dougies549
2: Seeker
2: Seeker
Hi there I am using a sure signal 1 with by home hub 5 which has been working fine. I am now getting no signal and the sure signal either has one red light on or red light and 2 flashing white lights but no signal. I have tried the reset and still nothing. Can anyone help me with this as it's driving me mad !!
3 REPLIES 3

mbames
13: Advanced Member

OOooooh, look another dead Sure Signal v1.

Vodafone's answer: buy a new unit.

BandOfBrothers
17: Community Champion
17: Community Champion

@Dougies549 wrote:
Hi there I am using a sure signal 1 with by home hub 5 which has been working fine. I am now getting no signal and the sure signal either has one red light on or red light and 2 flashing white lights but no signal. I have tried the reset and still nothing. Can anyone help me with this as it's driving me mad !!

Hello.

 

Please take a look through these Sure Signal Trouble Shooting threads :

https://forum.vodafone.co.uk/t5/Vodafone-Sure-Signal/Vodafone-Sure-Signal-troubleshooting/td-p/23917...

 

http://forum.vodafone.co.uk/t5/Vodafone-Sure-Signal/Troubleshooting-Please-read-before-posting/td-p/...

as these may help to resolve issues. They have links to the key things you can do to try and self resolve the issue you are experiencing.

It may also be worth trying a different power supply with the SureSignal (Version 1 & 2 ), as there have been some reports of replacement power supplies solving the issues. They are available on eBay for around £10.

 

FAQs : https://support.vodafone.co.uk/Network-and-coverage/Sure-Signal/

To note the Sure Signal Device comes with a 24 month warranty.

Current Phone  >

Samsung Galaxy s²⁴ Ultra 512gb.

 

 

Dougies549
2: Seeker
2: Seeker
Thank you