I upgraded my phone and therefore needed a new sim card also. When the phone and sim arrived could not get it to connection to the sure signal box V2. It is working on all other phones registered
I have tried resetting the box and as explained de/re registering the box.
Looked at the forum for help followed the instruction no sucess.
serial number: 40113303131
Tracing route to 212.183.133.177 over a maximum of 30 hops 1 <1 ms <1 ms <1 ms 10.0.0.1
2 <1 ms <1 ms <1 ms 192.168.1.1
3 2 ms 3 ms 2 ms 89.227.16.185.boundlesscomms.net [185.16.227.89] 4 4 ms 3 ms 3 ms longashes.ap.boundlessnetworks.uk [172.16.248.97] 5 6 ms 5 ms 7 ms 172.16.246.188
6 5 ms 6 ms 4 ms 172.16.246.177
7 6 ms 6 ms 7 ms 172.16.246.169
8 6 ms 5 ms 4 ms 172.16.246.113
9 8 ms 5 ms 7 ms 172.16.246.9
10 6 ms 9 ms 6 ms 172.16.246.1
11 9 ms 12 ms 9 ms 13.108.255.146.boundlesscomms.net [146.255.108.13] 12 158 ms 103 ms 9 ms te-4-4.car2.Manchester1.Level3.net [195.50.121.137] 13 17 ms 13 ms 13 ms Vodafone-level3-200G.London1.Level3.net [4.68.72.94] 14 14 ms 15 ms 17 ms ae18-xcr1.lnd.cw.net [195.2.24.157]
15 20 ms 15 ms 15 ms ae15-xcr1.lns.cw.net [195.2.30.114]
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out. Trace complete.
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