Suresignal V3 - no 3G

[BillCon]

Hi there

I have had a Suresignal V3 for about 9 month and apart from a few hiccups to begin with it has been fairly stable.  However over the past two weeks it has not been working.  Red light is on and steady, the first two white lights are on and steady but just the 3G light is off.

I have tried a reset several times to no avail.  Could someone please check this out.

Serial No: 42164448229

Speed Test:  Ping: 15ms, Download - 64.7 Mbps, Upload 17.84 

Public IP:  86.142.211.114

Many thanks

Bill

[Tash]

@BillCon I've completed a resync on your Sure Signal which should help.

Please allow six hours to pass before completing a reset on the device.

Let us know if you experience any further issues after this time.

[BillCon]

Hi there

Unfortunately the resync has not resolved the issue.  I retried a reset but the 3G light is still not coming on.

Do you have any other suggestions?

Cheers

Bill

[BillCon]

Hi there

Just a quick update to let you know that it has now started to work.

Thanks for your assistance.

Cheers

Bill

[Gemma]

@BillCon - Thanks for the update! I’m glad to hear it’s working again for you. ☺️