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22-12-2016 04:48 PM
I installedd Whatsapp and now I cna't send any text messages it keeps saying connect to internet and if do connect to WIFI (works as I tested) it still keeps repeating the same message. No option to add numbe por new people only list of people I know who have Whatsapp installed? ANy advice gratefully received. Thanks
23-12-2016 04:13 PM
Hey,
I use the ones from GeekSquad.
Tap the Menu button
Tap Settings
Tap Wireless and networks or More... (depending on your version of Android)
Tap Mobile Networks
Tap Access point names
Tap the Menu button
Tap New APN
Enter the following data into the onscreen form, without changing any other settings;
Name - Vodafone Internet
APN - internet (PAYG - pp.vodafone.co.uk)
Username - web (PAYG - wap)
Password - web (PAYG - wap)
MMSC - http://mms.vodafone.co.uk/servlets/mms
MMS Proxy - 212.183.137.12
MMS Port - 8799
Authentication type - PAP
APN type - If given a choice, select internet+mms, if the keyboard appears enter *
(As a check, the image below shows blue text in the fields you should have completed)
Tap the Menu button
Tap Save
Enable the newly-added APN by ensuring the line is ticked, or the radio button is lit by tapping on it
Check the notification bar for 4G, H, 3G, E or G with up and down arrows beside it, which will indicate your connection is working
Current Phone >
Samsung Galaxy s²⁴ Ultra 512gb.
23-12-2016 05:16 PM
t some of these qusitons do not appear? I don't want to use internet for messages simply by vodafone connection? Is this correct as my default says pp.vodafone co.uk
26-12-2016 03:31 PM
Hi @sallyjustice, please change your default SMS app in your settings to ensure that this is set up as it should be.
To do this, on your phone go into Messaging, then Settings and then scroll to the bottom. Tap ‘Default SMS app’ to revert this back to its correct settings. Your SMS centre number may also need to be changed here if the information showing is incorrect.
23-12-2016 04:17 PM
@sallyjustice wrote:I have set the messaging app to default pp.vodafone.co.uk but not working anymore?
You need to go into your settings, go to general and scroll down to the default message application and set this to the text messaging symbol.
If problems continue, you will need to clear the phone by doing a factory reset. It's not too bad, made sure your contacts are saved to gmail. They will automatically transfer when you sign into your account on the phone.
23-12-2016 02:06 PM
There used to be some very useful instructions for manual set-up in the Device Guides - but for some reason I can't find them for Vodafone's own phones!
This gives some reasonably standard instructions, as does this.
23-12-2016 03:46 PM
thanks will try