Welcome to Vodafone Community
Why isn't 1345 working? I haven't been able to check my balance for weeks, and therefore don't know what I've got left on my Freedom Freebie - Costs and Usage site also down on the website. Val.
i am having the same problem, cant check my balance using 2345 (calling or texting) or by logging on the web. this is very frustrating, its been going on for few days, i dont know when freedom pack expires, please advise.