VAT invoice requirerd

[vodauser10001]

I require an invoice for the purchace of my sure signal.

I have an account number and a sales order 0000218466406.

I have tried chat but to no avail

I J

[BandOfBrothers]

Hi,

What did Live Chat advise?

Customer service on 191 maybe able to help. 

[vodauser10001]

Chat advised that as i personally do not have a mobile with vodafone, that they were adjusting my online acccont to show purchaces.

Will try 191 later.

IJ

[BandOfBrothers]

Hello @vodauser10001

Hope all goes Ok. 

[vodauser10001]

Well that was eventful.....still no  joy.

Got passed from pillar to post.... round and round different departments.

 

[BandOfBrothers]

Try.....

Vodafone Complaints number [removed by admin]
Free to call.

[Retired-EricChe]

I've sent you a private message with details on how to get in touch.

[vodauser10001]

Responded to PM.....Thanks

[Retired-EricChe]

@vodauser10001

When you completed the email form, did you get an auto response, with an email reference in the subject line? It’ll look like this [#10000546].

Let us know the reference and I'll make sure we've got it.

[vodauser10001]

Ref #14456000....thanks