VSS 3 connected to servers?

[JohnLangton]

I've been having problems with 1 of 2 at the property, both on seperate broadband connections. I have swapped them over to rule out connectivity issues but had to leave site.

Can you tell me if they have connected today and at what time? 

SNs:

1 - 40123649788

2 - 40123649812

[Ben_H]

Hi JohnLangton.

40123649788 last connected to our servers on 12 May around 7:15pm.
40123649812 last connected to our servers on 12 May around 8:14pm.

If you still need a hand, take a look at our Sure Signal Troubleshooting thread, and then post back your results if you’re not directed to an existing thread.

Cheers, Ben