Vodafone 785 does not turn on n

[ryansmith96]

When I power up my phone it goes to the android logo, then the Vodafone logo with the red background. This is were it goes wrong. The Vodafone logo replaces with a with rotating circle on a black background. I've tried a hard reset and cleared cache and returned to factory settings from the hard reset. The same problem and same screen appears. Does anybody have any thoughts for how to fix this? (battery I don't think is a problem)

[BandOfBrothers]

Hello. 

Welcome to the eForum. 

From your post in connection to a Hard Reset I assume this is what you have tried. 

When a phone has a removeable battery and glitches like this happen it is a generic troubleshooting tip to try an alternative original battery. 

What i would suggest is to visit your most Local Vodafone HighStreet Store where they may let you try one of their phone batteries in your phone (handset dependant if battery is removable)

If this does not help and a factory reset / hard reset have not cleared the issue and your on the latest firmware available then the phone may need to be sent away to Vodafone's repair centres. 

Vodafone apply 24 Month Warranties on the phone. 

Faqs here

Faulty Phone process here