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I am attempting to uninstall Voadfone Protect from my Samsung S4 mini. I have gone online and deleted my account as advised, then I reset my phone and yet still the Uninstall option is still greyed out in the settings. I no longer want this piece of software occupying space on my phone and was quite frustrated to discover this McAfee piece of junk - that was passed over to us - had premium features that we could purchase once installed. If anyone anyone can advise me how to remove the software that will be fantastic? Thank you.
Solved! Go to best answer.
I've resolved the issue.
The uninstall stays greyed out until you
- Clear Cache
- Uncheck "Show Notifications"
It's at that point the Uninstall and Force Stop become highlighted.
N.B. I have already deleted my account (completed this a couple of days ago) at Vodafone Protect before these steps.
I have now uninstalled and reset my device.
Current Phone >
Samsung Galaxy s²² Ultra 256gb.
Secondary Phone >
Samsung Z Fold³ 256gb.
Failing an uninstall, is there the option to disable it in Settings|Apps? That woult at least get it out of the way.
Was it pre-installed? - some software like that can't be uninstalled and you'd be wasting your time trying, sadly.
The Protect was just offered last night and I've had my S4 mini for a year plus now.
I've been to the Settings|Apps and this is the area where it's greyed out unfortuantly
As for wiping my phone I really want this to be a last resort to removing an App and if I have to wipe my phone to remove a Vodafone Buy-for-Premium app I'll be sending an email of Complaint to Vodafone and also to whatever Governing Body which will listen!
I already have a Phone tracking/lock/wiping piece of software which isn't McAfee and isn't Buy-for-Premium.
It's odd, and I'm not sure whether a non-pre-installed app can do that. It's more likely to be something to do with the setup. Did you try the disable option? Also (and apologies if you've already done this), have you tried doing Clear Data from the applications manager? That may free it up.
I've resolved the issue.
The uninstall stays greyed out until you
- Clear Cache
- Uncheck "Show Notifications"
It's at that point the Uninstall and Force Stop become highlighted.
N.B. I have already deleted my account (completed this a couple of days ago) at Vodafone Protect before these steps.
I have now uninstalled and reset my device.
Current Phone >
Samsung Galaxy s²² Ultra 256gb.
Secondary Phone >
Samsung Z Fold³ 256gb.