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Vodafone Ultra 7 - problems receiving texts from iphones

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3: Seeker

I've just changed phones from an iphone 4s to the Vodafone Ultra 7. For some reason I'm not receiving text messages from anyone with an iphone.  I can message them, but when they reply I'm not receiving the message.  I can only think that their phones still think I've got an iphone as I kept the same number and are sending imessages?  Any idea?

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17: Community Champion

Hi,

 

 

You may need to use this. 

 

https://selfsolve.apple.com/deregister-imessage

 

"Deregister iMessage
You may need to turn off iMessage if you are now using a non-Apple phone and can't get SMS or text messages someone sends you from an iPhone."

Current Phone > Samsung Note 9 _512Gb > Model: SM-N960 Hybrid-Duos.

Samsung One Ui  / Pie.

 

Samsung Gear s3 Frontier Watch.

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3 REPLIES 3
17: Community Champion

Hi,

 

 

You may need to use this. 

 

https://selfsolve.apple.com/deregister-imessage

 

"Deregister iMessage
You may need to turn off iMessage if you are now using a non-Apple phone and can't get SMS or text messages someone sends you from an iPhone."

Current Phone > Samsung Note 9 _512Gb > Model: SM-N960 Hybrid-Duos.

Samsung One Ui  / Pie.

 

Samsung Gear s3 Frontier Watch.

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3: Seeker

Great, thank you.  Just charging th old iphone, so will give it a go tomorrow!! many thanks.

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17: Community Champion

You're very welcome. 

Current Phone > Samsung Note 9 _512Gb > Model: SM-N960 Hybrid-Duos.

Samsung One Ui  / Pie.

 

Samsung Gear s3 Frontier Watch.

View more options