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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73753 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229865 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203332 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

vodafone smart phone

I have a Vodafone smart phone to put me on till I'm due to upgrade my contract as my blackberry 9900 went to phone heaven. But recently my Vodafone smartphone has also been giving me problems . It always comes up battery over temperature I have to tu...

Vodafone Sure Signal and 3 Home Signal conflict?

Hi all,My girlfriend and I just moved into a new flat only to discover that it is a signal black hole. We practically need to be hanging off the windows to get any reception (data or no data). The trouble is that one of us is with Vodafone and the ot...

alkvol by 1: Seeker
  • 13480 Views
  • 1 replies
  • 0 thanks

Resolved! New Web Orders - Looks like i have ordered twice. Need Advice

Hi all Tonight i upgraded and ordered an iPhone 5S 64GB Black. I received an email at 21:27 advising order received. Then at 22:18 i received an email advising "you may have not decided to buy" and i should return to my basket. I then logged in again...

Madboy by 6: Helper
  • 14766 Views
  • 5 replies
  • 0 thanks

Error when adding a user to Sure Signal

When I try to add a new user to Sure Signal, the error is: Sorry we are not able to process your request because of following errors in your form.Third Party System Error: The provided input XML is invalid, Please provide the right input XML and try ...

Home hub 5 and Sure signal 3

I have a BT home hub 5 and a sure signal 3. The home hub works fine but the suresignal doesnt work, It has been this way for sometime as I havent had time to sort it but no one seems able to help. I see I am not the only person with this problem but ...

iPhone 5 not receiving texts or calls.....

I've had my iPhone 5 since launch (been replaced once a couple months after) and never had any issues with the service (besides not being able to use any type of data over 2G). About the last few months, I've not been getting all the texts from wife....

Sim activation needed again on unlocked phone?

Hi,I have obtained an iPhone 4s from my mother after she unlocked it (she was on 02) and I inserted my sim. I received a text saying I would have to wait until my texts could be sent?Should this happen? Surely my sim would have already been activated...

SethRT by 2: Seeker
  • 13480 Views
  • 4 replies
  • 0 thanks

Sure Signal V1 registration problem

Hi, I recently had this sure signal reset ( 21197191469 ) and was told I should wait an hour before trying to register it again. On trying to register I get the following :- Sorry we are not able to process your request because of following errors in...

stretty by 2: Seeker
  • 14499 Views
  • 3 replies
  • 0 thanks

Blackberry Z10 - OS 10.2.1

The latest Blackberry operating system - 10.2.1 was released by Blackberry end of 2013 and is a gamechanger upgrade for the Z10 and others, enabling much greater functionality and use of apps including Android. Carriers began to respond pretty quickl...

Sure signal and iPhone 4 connectivity issues

Hi, I'm posting on behalf of my mum! I'm having difficulties connecting my mum's iPhone 4. When we registered the sure signal box to her name in 2012, she was able to connect with her iPhone without any problems but I had difficulties connecting with...

Eddlian by 1: Seeker
  • 13467 Views
  • 1 replies
  • 0 thanks
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