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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73852 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229881 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203970 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Sure Signal not working

Just got back off holiday and my phone is failing to connect with my Sure Signal.  Have tried resetting it and resetting the router but this hasn't worked and all that appears is the power light.  Have also left it several hours to see if this works ...

Sure Signal resync?

Hi, I have moved my sure signal 3  to a new address and it no longer connects, please can someone resync it? It replaced a Sure Signal 1 that stopped functioning. sn 40123307031 Regards,Tim 

tshaw by 2: Seeker
  • 19825 Views
  • 13 replies
  • 0 thanks

Any 3g Signal Issues In En4 9rx?

Hi, For the last 24 hours or so I've only been able to pick up a GPRS signal on my Vodafone modem where I am - postcode: EN4 9RX - normally I get an excellent 3G signal that I'm very happy with. Is anyone aware of any issues in the area? I couldn't...

thetan5 by Not applicable
  • 14782 Views
  • 8 replies
  • 0 thanks

Resolved! Sure Signal - Red Light Only-Please do something for me!

Sure Signal – RED LIGHT ONLY I have now given up on ‘Live Chat’ I need someone who knows what they are doing to sort this Sure Signal box. My Wife has gone out and got a P&G O2 SIM card so that she can keep her business going by transferring calls to...

Resolved! Sure signal problem

worked.fine with my galaxy s2 and w, now have galaxy s3 and s4mini, with wifi off only getting one/two bars and EDGE not 3g, have reset ss several times and rebooted router, correct ports are open and box shows up on router as normal, help appreciate...

SureSignal keeps demanding location update

Vodafone - in case you ever read this or respond to the tickets I have raised. I have NOT moved house. I have NOT changed the position or use of my Sure Signal (it has remained in its place since I moved in over 3 years ago). I HAVE updated the netwo...

Problems de registering Sure Signal

Hi. I called last week to de register my two sure signal devices. Guy asked for serial numbers etc and advised it will be actioned in a matter of hours. 4 days later and the new owner of it cant resgister it as Voda say it hasnt been un registered. I...

Correct lights on but not picking up 3G signal

I have by now reached the end of the road with Vodafone, but before I move off to another provider I wanted to express my complete dissatisfaction with Vodafone and their SureSignal support thus far.    As with other posts, I suddenly have all correc...

almaty by 2: Seeker
  • 17028 Views
  • 3 replies
  • 0 thanks

Reset SS V2 has not worked. Two white lights still flashing

System has been working fine for nearly two years. On holiday for 2 weeks, came back and red power light on , other two lights flashing. No router change or ISP change. Serial: 40110705569 IP: 80.229.144.185Ping test 43msTracert:Tracing route to clus...

PaulRed by 2: Seeker
  • 16580 Views
  • 0 replies
  • 0 thanks
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