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Forum Posts

Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73716 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229857 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203305 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Appalling 3g Phone Speeds In Central London

Hi, i have htc magic, and with 4 bars insight of masts in canary wharf, city airport, or in central london i have NEVER achieved more than 400 kb/s and normally around 200 to 300kb/s, ( and often 30kb/s ). So about 1 / 10 to 1 / 100 advertised speed....

Gps On Dongle Sim

Hi, I have put my Sim card from my mobile broadband dongle into my Nokia N85 which seems to be working fine for the internet, I understand that I can't make or receive calls but I would really like to use the GPS feature on the phone but It won't fi...

neilo1 by Not applicable
  • 10166 Views
  • 1 replies
  • 0 thanks

Connecting To A Router?

Apologies if this topic has been posted before, I'm new here. I cannot use my mobile broadband as the signal is so poor despite the website stating a good coverage. I'm well out of the return period and thought I would just use it with my router in...

Chaos by Not applicable
  • 11417 Views
  • 9 replies
  • 0 thanks

Content Control Removal...unable To Use Standard Routes

I've copied another posters post here as its the same, but basically I have tried the sticky info using account, and dosent complete, tried contactus link and it didnt form a page tried the sticky about contact us for this problem specifically and ...

Top Up & Go Payt Now £15 For 3gig Lasts 30day

I see vodafone have now change the pay as you go broadband from £15 for 1gig to £15 for 3gig valid for 30days http://shop.vodafone.co.uk/shop/deals/usb-...pup-and-go-blue which is good and well done vodaofone but as i am already a customer how do i g...

rs1000 by 4: Newbie
  • 13508 Views
  • 13 replies
  • 0 thanks

Topping Up My Pay As You Go.

Can some one tell me if i can top up my dongle like i top up my mobile? I usualy get my top up vouchers from the local paper shop. So is it possible to top up my dongle the same way or do i have to go to a Vodafone shop or Carphone wearhouse shop? ...

beer_rh by Not applicable
  • 9913 Views
  • 3 replies
  • 0 thanks

Mobile Broadband Ips

Just noticed thanks to my forum that mobile users are sharing the same IP and a lot. I have 3 different people now including me who have used this particular one and wondered what Vodafone had to say. You see this can cause all kinds of security pro...

E870 Card Install Issue

Hi, I have a Vodaphone 3G Express Card (Huawei e870), which is on a Business Account and works perfectly on my company laptop. However, when I try to use it on my own PC (Fujitsu-Siemens Esprimo) the Device Manager sees it as three entries under "ot...

Unable To Top Up Phone

Hi, I have been trying to top up my new PAYG mobile all day, I keep getting this message on your website... Sorry we are not able to process your request yet..... Sorry, we can't process your request because of a temporary problem with our online ...

Destro by Not applicable
  • 10338 Views
  • 2 replies
  • 0 thanks

How To Top-up

Hi I have a USB Modem K3565 but have no idea how much data I have left and I'm unable to top-up. Once registered for online services, the account page has no option for USB Modem only (I don't have a vodafone mobile number) I can't get a mobile nu...

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