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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73747 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229863 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203326 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

IPhone 5 Locked

Greetings about 2 years ago My son inlaw gave me his Iphone 5... It was a Vodafone one. Before he got his new one he had to replace the old I5 due to damage, so the Insurance sent him a refurbished I5 which he gave to me, Now That I5 was unclocked to...

MY K3700-Z IS NOT RECOGNISED

I HAVE UPDATE AN DASHBOARD BY FRAMEWORK MY SOFTWARE INSTALLATION STRUCK ON THE 99% WHAT CAN I DO????????????????

NUC provided for Samsung Galaxy S6 edge does not work

Hi, I have received 3 NUC codes from Vodafone for my Galaxy S6 Edge which is now out of contract but none of them have worked.  I have followed the instructions and inserted a Non Vodafone sim ( I have treid 2 sims, O2 & GiffGaff) but the unlock code...

Clara121 by 2: Seeker
  • 822 Views
  • 2 replies
  • 0 thanks

Resolved! Vodafone Wallet card payment mode

There are two card payment modes, automatic and manual. In automatic payment is made is soon as phone touches the card reader. Manual requires logging into phone and then the vodafone app, selecting the card and then selecting to make  payment, befor...

IT error paying bill

Hi all, Just got a problem with paying my bill online. I don't normally have a direct debit or card stored with Vodafone mainly due to complications in the past when I asked card details not to be stored when paying over the phone and they were. Each...

Complaint - awful customer service and technical problems

Hello everyone! Desperately I seek advice here in the community following a really bad experience with the customer service. Problems started on the 25th of April. The day I have been proposed an upgrade bundle for a really convenient price. I will s...

Server busy

Since receiving my upgrade phone I've had issues making calls when in London at work. Everything is fine on my home network. When I try to make a call it periodically comes up "server busy, please try later". Happens in SE1, SE1, SE1, SE6.... various...

UPDATING APPS

Hi guys I know if you install apps you have to keep them updated same goes with your device software and security But with apps that come pre-installed on your device that you have no use for and can not uninstall  in particular the 5 Microsoft apps ...

SKYMAN513 by 13: Advanced Member
  • 1149 Views
  • 2 replies
  • 0 thanks

Vodafone Connect Router IPSec VPN - Anyone got it to work?

Dear all, The Vodafone connect router supports IPSec VPN apparently. In Expert Mode: Settings - Configuration - VPN Settings. Anyone got it to work? There are two fields missing for encryption algorithm and hash algorithm so I presume there are some ...

lyonsj400 by 4: Newbie
  • 19370 Views
  • 13 replies
  • 0 thanks

Vodafone wont allow use of personal routers on their Broadband

Had to cancel my Vodafone Broadband today, after calling customer service to request the PPPoe access details to the broadband network so I could configure and use my own Draytek router (that has a large number of features, not available on the "Voda...

mphasey by 2: Seeker
  • 34725 Views
  • 28 replies
  • 6 thanks
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