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These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...
Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed? Getting ...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now? 2) Why can't you give me a timescale o...
My sure signal has been registered and working for 2 years. I recently upgraded to a Iphone 5s (same phone number), but it doesn't seem interested in the sure signal, instead hunting around until it picks up the dodgy external signal. My old phone al...
Hi I have just got a new Vodafone SureSignal V3 but it doesn't seem to be working. Having registered it, plugged it in and left it for 24 hours, the red light + the first two white lights are constantly on (see attached photo), but the light to indic...
I've been trying to get my VSS version 3 box working for a week or more and have been going through the troubleshooting guide on the Forum to try and understand what the problem is. I have checked my router and made sure that all relevant ports are o...
Hi I need some help with my Sure Signal. It is about a month since we got it and it has been working well up to last night. Last night I noticed none of our phones had signal. I forced them onto 3G and still nothing, even though that usually worke...
Hi My Vodafone Protect App has locked my handset - it says that I need data to send an email to ym address however the phone is locked and I don't have availability ot this function. Can some one plase help me get my code as I have aflight soon and I...
Hi,I have purchased a VSS3, 3 days ago and am having real trouble getting it to work.Power light flashing – 1st light orange, second light off, third light orange.The device is registered ok on my account. The SN is 4215383326 Internet provider is BT...
I have a Suresignal v1. It's placed well away from our router an gives no indication of any failt conditions. Nonetheless, the signal strength on my mobile, which is about 3 metres away, varie between no bars and full bars (more the former than the ...
my sure signal v2 was working in terms of registration however call quality was bad. I have had this in the past. To rectify I deregister and then reregister. When I did that the sure signal came up but only for the mobile associated with the account...
Have been abroad for 5 months and on return have been unable to connect. Will I have to re-register the Sure signal to get it to work,
Any progress, any news. Kept in the dark by Vodafone.
