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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73852 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229881 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203970 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Resolved! Sure Signal V2

On 1st Feb I am moving from BT to SKY broadband. I have a V2 Sure Signal box that I have had from new and it has always worked perfectly.....However, I am really worried that it will stop working when I transfer to SKY. I am 62 years old and not tech...

Faulty upgrade

I upgraded to a iPhone 6s which turned out to be faulty and still waiting for collection and replacement phone nearly been 3 months and Vodafone are still charging for the upgrade!!!!

Raquel13 by 1: Seeker
  • 10967 Views
  • 1 replies
  • 0 thanks

Issues with Samsung Galaxy S4 APNs

Hi, I received a Multimedia Message the other day and noticed that I was not able to download the content (tried both on 3G and Wifi). I then attempted to send myself a MMS but this also failed. I then went on to check my APNs and noticed that a few ...

GJustG by 3: Seeker
  • 15387 Views
  • 5 replies
  • 0 thanks

I Phone 4 - unable to make calls

I have recently bought a Vodafone sim card plus credit but can only make calls, not receive calls or texts.Can anyone help me with this.

can make calls but cannot recieve them

hi,i just got an ifone 4s and registered a £10 bundle on pay as you go.very strange but not a one off problem here.ive read on loads of boards and forums everytime i do a google search about thisi have an ifone 4s.can make calls but cant recieve any....

Screen protector for Galaxy S6 Edge

I have just bought a Samsung Galaxy S6 Edge and bought what I thought was a tempered glass screen protector for the S6 Edge.  It isn't glass. It's plastic and has affected the sensitivity of the screen especially near the edges. It is now in the bin....

Resolved! BT Hot Spots

Friend says I cannot access but hot spots with my new smart ultra 6. Is this true?

bolo by 12: Established
  • 15652 Views
  • 11 replies
  • 0 thanks

unknown error installation -24 for kindle app

Hi,I have an HTC One Mini 2.I've got the latest software. I had a problem with the Kindle App as in all my downloaded & payable books disappeared.I tried logging out & logging back in but still the same. I then thought I'd try to uninstall & reinstal...

Angie79 by 4: Newbie
  • 33087 Views
  • 11 replies
  • 0 thanks

Suresignal problem

My suresignal has completely stopped working. I can't even get the red power light to come on. I've done all the reset stuff and powered down the BT router. It's been a bit funny for a couple of days with the lights flashing ffor searching which is u...

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