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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73717 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229857 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203308 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

iPhone 5 and 4g

I brought an iPhone 5 from the Apple shop will it work on the Vodafone 4g network.

Nokia Lumia 520 Unable to connect to email server

My Nokia Lumia 520 was set up to access my company email account and worked successfully for over a year.After I updated a securtiy certificate I can no longer contect to the server.It wants an new password but when I enter the correct password it do...

Cannot Register Sure Signal V3

I purchased a Sure Signal v3 from eBay and have not been successful in activating it. Every time I try to call 191 I cannot get through. I have also tried online chat but it is never available. I have received errors 500 and 1013.

Resolved! Sure SIgnal V3 stopped working at the weekend

My Sure Signal has been working well since I bought it in March 2015. It suddenly stopped working this weekend. I have been talking to Sure Signal Support, right through to Level 3 support, but no-one has really helped. Here are my diagnostics:   Sur...

Sure Signal not working - no lights

Hi my V3 Sure Signal has just stopped working No lights whatsoever - not even the red power light Sockets fineRouter fineTried resetting to no availPlease help!! Thanksheadjog

headjog by 2: Seeker
  • 19177 Views
  • 3 replies
  • 0 thanks

samsung s6 not charging /intermittent

Hey guys ,Got an s6 had it about 3months ,And today, well its been a nighmare smashed my charger on the floor got 2 new ones thinking my problem was the leads as it has been in the past with so many phones, but would seem its the phone , not the hard...

Power Red Light and blinking internet

Hi, I've got a SureSignal v3 (SN 42151556653) which drops constantly for hours and hours, already tried resetting, por forwarding and replacing ethernet cable with no luck. These are the lights I get whenever it loses signal: Power Light - steady red...

renatocr by 2: Seeker
  • 21182 Views
  • 7 replies
  • 0 thanks

Enforced Price Plan Change - Free Data Share SIM

I received a letter saying that my two SIMs that I have which are currently "Vodafone RED Business - Free Data Share SIM"s will be moved to become "Vodafone Data Pay As You Use". Is this just a change of name?  Will they still be sharing the 10GB of ...

grahamo by 4: Newbie
  • 12078 Views
  • 1 replies
  • 0 thanks

iPhone 6s + 64gb Rose Gold order denied

Hi, I went into a Vodafone store today and wanted to upgrade to the iPhone 6s + 64gb in  Rose Gold. I was told I could not order this phone, instead I had to go with the gold version hastily (which isn't really what I want). It seems too much hassle ...

Unlock my mobile Wi-fi

Dear Sirs,I am very frustrated as I bought a mobile wi-fi device and unable to use.It is aking me to key in an 8 digit ulocking key.I tried to ring the Vodofone help line but it is asking me for a phone No I do not have a Vodofone Phone No.Please hel...

spath by 1: Seeker
  • 12521 Views
  • 2 replies
  • 0 thanks
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