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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73748 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229863 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203328 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Apple Pay

It looks highly likely that Apple Pay is coming to Britain soon and it's likely to be announced at tomorrow evening's WWDC keynote presentation. Do we think that Apple Pay will finally shake up the mobile phone contactless payment market? Would you u...

jeffkinn by 17: Community Champion
  • 20875 Views
  • 49 replies
  • 0 thanks

Sure signal problems with by home hub 5

Hi there I am using a sure signal 1 with by home hub 5 which has been working fine. I am now getting no signal and the sure signal either has one red light on or red light and 2 flashing white lights but no signal. I have tried the reset and still no...

Resolved! Samsung Galaxy Note 4

I'm having a problem with my Note 4. My ringer volume is at its loudest  but when anyone rings me, it does not ring out...what am I doing wrong....it had previously worked ok and I dont know what I've changed to alter it

Valmac17 by 3: Seeker
  • 11382 Views
  • 7 replies
  • 0 thanks

Vodafone sure signal v2 not working

Not working past few days. Power light on, other 2 lights flashing. Done all the resets, cable checks etcCan anyone help? IP address 86.188.86.236Ping 45ms, jitter 6ms Download speed 31.39 mbps, upload 6.50 mbpsMicrosoft Windows [Version 6.1.7601]Cop...

NMCD79 by 2: Seeker
  • 17415 Views
  • 1 replies
  • 0 thanks

New Sure Signal Unable To Connect

Problem: Unable to connect with a new Sure Signal v3 bought today.Sure Signal status:  active When I plug this in the red light comes on, then white internet light which flashes, but then goes out and I get two orange light +red. This is over BT FTTC...

Samsung galaxy s6

After numerous times trying to diagnosis the problem with my S6 with via the share function not sending MMS and just sending via the attach file while already in message app. It has now been diagnosed that when trying to send via share the photo fail...

Scuba50 by 3: Seeker
  • 11332 Views
  • 1 replies
  • 0 thanks

Resolved! Lost SIM Contacts - HTC X8 Windows Phone

Have software issues with HTC X8 windows phone and can't get into the phone at all.  Keeps rebooting.  I've moved my sim card into an old Nokia windows phone, but when I try to import sim contacts, it says that there are none there.  Help !!!  I have...

lglawson by 2: Seeker
  • 20035 Views
  • 6 replies
  • 0 thanks

Resolved! Vodafone Sure Signal v2 (steady power, flashing system lights)

Hi There, I have a Vodafone Sure Signal v2 that seems to be stuck with a steady power light and flashing system light. The light has been flashing for over 2 hours and will not stop. The phone light is off. Could you please advise if I have a faulty ...

glrawson by 2: Seeker
  • 50050 Views
  • 80 replies
  • 0 thanks
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