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06-01-2018 06:05 PM
08-01-2018 01:47 PM
@rdowson Now there's no user interface for PPTP on iOS it can be difficult. You can give this a try in your configuration settings:
- Type must be set to L2TP
-Description - VPN name
- Server - VPN server
- Account - VPN account
- Password - VPN password
- Secret - Must use PPTP in uppercase
That's all the infomation I've got that may be able to help. Please let us know how you get on and if you manage to get this resolved.
12-01-2018 10:10 PM
Hi. That didn't work
Router set up as PPTP server with account and password
iOS set up as L2TP as per response and no joy.
Any other suggestions?
Regards
Rob
15-01-2018 02:58 PM
@rdowson Sorry to hear that hasn't worked 🤔 Have you contacted our Broadband Live Chat, to speak to our technical team to see if they can shed any light on this?