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04-10-2015 10:24 AM - last edited on 05-10-2015 08:31 AM by LeeJS
Any one else have a problem with the 6s when I enter apps the screen goes black and I have to return to home screen and start again wondering if its meant to or weather it's worth popping it in to the shop only had phone 2days!
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04-10-2015 10:38 AM
Hi,
Try
On the iPhone hold down the Sleep/Wake Button and Home button together until the Apple Logo shows. Then On seeing this Apple Logo release both buttons ,and the iPhone will reset , which has been known to clear most glitches.
You could also try deleting the offending app and redownload unless it's a baked in app that came with the iPhone.
Also try hooking up to iTunes , create a back up to iTunes and or iCloud and restore.
If you have an store local pop in and a front end specialist will help I'm sure.
If no joy then keep in mind you have a 14 day cooling off period to request it's swapped out for a replacement. If obtained from Vodafone store go back there with paperwork. If from Vodafone online you'll need to request a returns bag from customer service.
After that it's best to approach via a https://www.apple.com/uk/retail/geniusbar/ appointment.
Current Phone >
Samsung Galaxy s²³ Ultra 512gb Phantom Black.
04-10-2015 07:43 PM
04-10-2015 07:44 PM
04-10-2015 09:05 PM
There are still a lot of Apps that are buggy with the new iOS 9.0.2 until updates are available, it might be wise to check before installing the app to see if it compatable. Glad you sorted it out.