Welcome to Vodafone Community
This is a locked archive and content on this page may no longer be up to date. These posts and threads have been archived for reference only.
I sometimes amuse myself by looking at those helpful internet videos on how to put a new battery into a iPhone. Ain't going there, no way. What I mean is, yes, the screen may only be a tenner, but the clever stuff is sticking it in.
Let me get this right, if I reverse into a tree, Renault should give me a new car, yes?
Side note, one of the reason the phone only costs £100 is because it was originally assembled by a wage slave in China earning next to nothing,
Sshh! If we all start insisting on ethically sourced goods, what is going to happen to our high streets and shopping centres? Just as the economy is showing signs of picking up, too!
If you Google "Guardian Larry Elliott", there's a very amusing piece about the harsh realities of life in Santa's grotto. Amusing, that is, until you realise just what the subtext is.
Having read through all the comments on this I don't see why people are wading in to support Vodafone's charges, The original poster never implied that voda should foot the bill and admits responsibility. The question was why the high charges, not should I have to pay.
In relation to the costs If the screens are available retail for just over £10, it's a pretty safe bet that the trade cost to Voda would be somewhere around £7. As for labour charges, having replaced screens on several different handsets for people, it does not take an hour, it takes around 20-25mins. An engineer in a workshop would have this done in approx 15mins. Charging £50+ for 15mins labour equates to over £200 p.hour. Morally I would say that's a pretty extortionate way to make money out of peoples misfortune, not to mention a PR disaster!
Or you could go to an independent repairer who may well charge less as they have lower overheads and may well use non-original components. It could even be worthwhile on a low-cost phone as the replacement cost would still be closer to the cost of a full-spec repair if it went wrong again later.
If we examine the original question of why a screen repair costs so much...?
There are probably many more reasons to justify the cost but I think all the main ones have been covered?
Even if you were to claim on your Household insurance for accidental damage, you would have to pay an excess charge of £50 or more.
Unfortunitely with accidental damage, the only person responsible is the owner. It might seem harsh but that is the cold truth...
You do have the option of shopping around for the cheapest quote. You can try Huawei directly and some of the high street repairers too.
Whichever route you take be sure to make sure that the Warranty will remain intact!
All the best with your repair! :smileyhappy: