Fibre broadband dropping out

[delboy81]

I'm have having issues with my connection dropping out mainly in evening and mornings. Has started to happen more often over last few weeks. Have attached syslog as also shows devices dropping off and reconnecting a lot. Not always aware of issue as no lights visable on router unless swipe hand over it. The router does not always reconnect without fully rebooting which takes forever on these usless routers.

[TJ]

@delboy81 I'm really sorry to hear you've started having these problems with drop outs recently.

The best team to contact would be our Broadband Live Chat team, they'll be able to run diagnostics on your line and help to pin point any possible issues. They'll also run home checks to test any possible equipment faults.

Please keep us updated and let us know what they advise.