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05-06-2017 11:36 PM
Been using Vodafone Broadband for a few months - worst I've known from any provider.
WiFi drops out intermittently - several times a day
Internet connection sometimes not available
Has anyone managed to get a response from Vodafone on a similar issue?
06-06-2017 05:54 AM
Hi @R_A_C
I'm not with Vodafone with Home Broadband but when I had some similar issues I decided to change the Wireless Channel in my router which helped.
I also split the frequency in my router to 2.4ghz and 5ghz and chose the best for me which helped too.
Sometimes forgetting the wifi network in my devices and re setting up a fresh wifi connection can help too.
Vodafone Support Link > What-should-I-do-if-I-m-having-problems-with-broadband-connectivity.
Current Phone >
Samsung Galaxy s²³ Ultra 512gb Phantom Black.
07-06-2017 02:55 PM - edited 07-06-2017 02:56 PM
Put their router in a plastic bag and go buy a decent one. I know it sounds bad but realistically the hardware they have supplied is not good for much.
Get your credentials from them to use your own kit and you'll be happier.
07-06-2017 05:09 PM
Who were you with before? If you had a stable line previously, then it may be an issue with the router if it's affecting wifi and the general DSL connection.
Try giving Vodafone a call and see if they can send you a replacement router.
07-06-2017 05:25 PM