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Java problem

michliv3
2: Seeker
2: Seeker

 "java.lang.StackOverflowError" error message

I get this message after logging into my account. 

Google Chrome, I receive this message immediately and cannot get a verification code.

Explorer, I can request and receive a code, but cannot input it, because I then get the java error message.

3 REPLIES 3

Tash
Moderator (Retired)
Moderator (Retired)

So we can take a closer look into the error message you're getting, I've sent you a private message @michliv3.

Please follow the details provided and a member of our team will be in touch to help.

Hi I am having the same issue for the last two months and I am fed up with it. I cannot log on to check my account, I have tried 2 different computers and my mobile phone so it is not an issue with my device. Your customer service people on Twitter know nothing about it yet you come onto the commuity forum and lots of people have the issue. How do I resolve this before I throw away 20+ loyalty with vodafone?

John
Moderator (Retired)
Moderator (Retired)

@BlueOwl We'll be more than happy to help :Smiling:
So we can take a look at your My Vodafone account, I've sent you a private message with instructions on how to get in touch with our team.