Hi all.
So I recently changed from talk talk to Vodafone unlimited 76mb home broadband, they told me on the phone that on the switch over day (6th February ) there will be no delay between services , as soon as my talk talk router stopped working the Vodafone one will start . what actually happened was my talk talk cut out very early that morning and I waited patiently for my new Vodafone to connect , the router was plugged in at 6am that morning, in my sign up letter it states the new connection will go live anytime up until midnight that night , no problem I thought.
The next Morning came (7th Feb) and still, nothing. I called up and was told that BT had not done there part and that we were delayed up to 48 hours , annoying or what! I phoned Vodafone again today (8th Feb) and was told that we were now online ! My line has gone live , yet still , nothing ! I called them and they asked me to do a few things in order to get it going (using master socket for dsl cable etc ) still nothing , now I've been told that they're raising a ticket for a job with the tech team and they'll be in touch within another 48 hours , meaning possibly Saturday (10th Feb) . anyone help please ?!
My router has a red light on top for internet , a green light for Wi-Fi, and underneath a long flashing red light , when I try and connect to my router it says I need to sign in , when I click sign in and says no internet and says plug in a dsl cable , which is already plugged in !
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