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No internet after activation

kolkol
1: Seeker

One day past activation and still no internet connectivity. VDSL appears connected but router diagnostic fails on Connectivity Test

Over 90mins listening to hold music on non existent support line. How do I ditch Vofafone?

3 REPLIES 3

KHNI
4: Newbie

One day? Lol.

 

I've been waiting over 2 weeks now. 

 

Get out while you still can!

Similar problem with my activation, call to Tech support, they made a change and all came up (you may need to reboot the router, I did). If the problem is the same as mine it won't come up on its' own so ring Tech Support now.

TJ
Community Manager (Retired)
Community Manager (Retired)

@kolkol Sorry for the delay in getting your broadband up and running. Did you manage to get everything resolved?

Please let us know if you're still experiencing any problems, we'll be more than happy to help in anyway we can.