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Same here. No connection here for the last hour. Have been experiencing slow speeds and drop outs for the last couple of months. Messaged on live chat and got on the phone to the technical team so many times. Always been told that they will be investigating and will call me back. Still awaiting for a call since last month. Worst internet service provider i have used till date.
Yeah mine has been completely out for the last hour or so! It's such a weak connection all the time and keeps dropping out over the last month. I agree worst broadband I've ever had.
You are not alone, see my story here:
situation is still the same as a post this
@Amychristina123 We're sorry to hear you're having issues with your broadband 😞
Are you getting these drop outs and slow speeds at particular times of the day? Also is this happening when you're using Wi-Fi or does this happen with a wired connection too? You can find some useful hints and tips on improving your broadband speeds here.
You can contact our Broadband Live Chat team to take a look into this for you.
Please let us know how you get on.