Ask
Reply
Solution
26-09-2015 11:55 PM
29-08-2016 03:55 PM
29-08-2016 07:28 PM
29-08-2016 08:04 PM
That's exactly the symptoms I have jaysy, so i can confirm it's not just you. All works fine from a clean start, and moving from Vf Wifi to AP Wifi still works, but as soon as you try to move back to Vf Wifi controller can't find Sonos (android, ios, win).
I went through extensive diagnosis with Sonos tech support, who were very helpful and knowledgeable, but we ended up concluding it was the Vodafone router.
Vodafone don't seem to have an accessible way to log problems like this, nor do they monitor these forums apparently, so I'm resigned to live with it until I can move to another provider.
29-08-2016 08:35 PM
29-08-2016 08:47 PM
29-08-2016 10:07 PM
I can't comment on any issue regarding Sonos as that's not been the problem I had. My apologies in advance if this post is simplistic compared to the issues you guys are having, but it proved to be the resolution for me. Using a wifi analyzer app on my android phone I discovered that the VF router was only broadcasting on 5Ghz instead of 2.4Ghz AND 5Ghz. 'Newer' devices (Android and Mac basically) would connect via 5Ghz wi-fi but 'older' devices (Windows PCs etc) wouldn't connect via wi-fi because they couldn't use 5Ghz - although clearly they would connect via LAN. Vodafone sent me a newer, up to date router and 2.4Ghz & 5Ghz both worked. Can't comment on firmware versions etc. Hope this helps?
29-08-2016 10:26 PM
30-08-2016 11:08 AM
SInce the new FW update i can now use my Sky Q app.
before it just refused to connect over wireless to a wired sky box.
30-08-2016 12:41 PM
yes there were fixes in the latest FW for some connectivity to LAN issues which is why its now working for you.
If you only use your VF connect router in your house then the latest FW is good and should operate fine.
However if like some of us here you have additional APs to provide a strong wifi coverage accross your house then this is where the latest FW hasnt fixed eveyrthing and there are still issues are with networking present and handover/switching.
update on this AP issue: Been recreated by support so hopefully now they can see it, therefore can fix it
30-08-2016 07:01 PM
Just to chime in here with my experience. I have solid granite partition walls and with that the router WiFi cannot extend past my kitchen so I ran some CAT5 through to the rest of the house.
I can confirm that when connected via WiFi on the VF router I cannot see the computers / devices on the LAN side. As others have mentioned in this thread I can see them if the computer / device is joined to the VF WiFi when the VF router boots up, but after moving the computer through and then back again the VF WiFi somehow loses the route. Forever.
Is it me? The "expert" mode is pretty laughable, though I get the need to dumb it down to cover the majority of users needs and cut down on user generated issues. While I'm hopeful this will be fixed soon, this is a pretty basic use case scenario and nothing in the router interface can help me diagnose the issue (until I found this thread).
I can't tell if the router is working in WiFi isolation mode, I can't see its ARP table, there is no Telnet access, I can't even tell it that I have an internal DNS server as it only seems to allow externals ones.. it's all a bit cut off!
I have had to disable the VF WiFi and add *another* router plugged into the LAN port of the VF router to get access to the rest of my network. Come on VodaFone, I realise it's teething problems but please sort this out!