Vodafone Unlimited is Limited ?

[Anonymous]

Hi,

I recently moved from BT to Vodafone and im within the 10 days line stability process.

My Vodafone Router is not budging from 56.2 Mbit download. When I was with BT I was getting 66 to 72Mbit.

How is this possible and if I am Unlimited, Will I get the speeds I were getting with BT ? If not then I would like to know Why Not. 

Any help on this would be appreciated.

[BandOfBrothers]

According to Vodafones support page in regards to connectivity it can sometimes take 30 days to fully settle. 

That said you do have a 30 day cooling off period known as the Network Satisfaction Guarantee period to cancel without Fee's. 

[Anonymous]

@BandOfBrothers, Thank you for your reply. Appreciate it.

I did chat to the Tech Team today and they said as long as Im getting the minimum 54 meg they will do nothing to get me anywhere near the speeds I was getting with BT.

I will give it another week then probably go back to them. It costs a bit more but 54 meg is no good for a family of 7.

[Anonymous]

Not that good at 22:00 hrs.

68.20 (Peak Time) with Old Provider.

Bit of a Difference.

[VsUK1981]

I live just a stones throw from the green box & is fibre enabled. When I signed up early last year, having switched from Sky. I was getting a solid & constant 78mbps download & 21mbps uload. Now, its dropped almost 10mbps download & 4mbps uload. I'm also getting 100% packaet loss's from my router & also packet loss's from gaming servers. Having contacted support on the gaming sites. It's apparently vodafone specific. 

[Anonymous]

Im only 300 metres away (Cable length) from the cabinet.

Pretty S**t Show TBH.

Makes me wonder if Vodafone Broadband is a Billy Smart Franchise.

So Frustrating when you are with a reputable company.