Back to Help and Support
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
1

Ask

2

Reply

3

Solution

When will the router arrive?

Transmission1
2: Seeker
2: Seeker

‎19-09-2017 03:41 PM

Hi Everyone,

 

I've been given a connection date of 25/09/17 (Monday) and was just wondering when I can expect delivery of the Vodafone router?  I've not heard anything about dispatch yet but I've had a couple of emails/text to confirm my activation date.  

 

Hopefully will be joining you all soon on Vodafone broadband (currently with Plusnet).

 

Simon

 

0 Thanks
4 REPLIES 4

BandOfBrothers
17: Community Champion
17: Community Champion

‎19-09-2017 03:47 PM

From > What-do-I-do-if-my-router-hasn-t-arrived-or-delivery-is-delayed.

 

"Your router will be delivered via our courier, DPD, a few days before your service is due to go live."

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.

 

 

0 Thanks

Transmission1
2: Seeker
2: Seeker
In response to BandOfBrothers

‎19-09-2017 05:15 PM

Ok thanks for that. Hopefully I will hear from DPD in the next couple of days then! :Smiling:

BandOfBrothers
17: Community Champion
17: Community Champion
In response to Transmission1

‎19-09-2017 05:24 PM

No worries. 

 

:Smiling:

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.

 

 

0 Thanks

machare
13: Advanced Member
In response to BandOfBrothers

‎19-09-2017 05:20 PM

My router arrived about a week after I placed the order, and about 5-6 weeks before the service was due to go live.

I think it was delayed by lack of stock.

0 Thanks